FAQ

Three things: (1) a drawing — DXF, PDF or STEP, even a dimensioned sketch works; (2) the material requirement, or simply the application and environment so we can propose; (3) estimated annual quantity. Every drawing is reviewed by an engineer before quoting, and we return a material proposal, unit price and tooling cost within 24 hours.

For prototype and validation runs we accept single-run quantities — you do not need to commit to mass production to test our quality. For mass production, MOQ depends on material and part size; small-quantity production runs are supported with per-unit pricing clearly shown.

Sampling lead time depends on part complexity and is quoted together with your quotation. Typical parts are sampled in 3–5 working days after drawing confirmation; parts requiring special material sourcing or multi-layer lamination take longer. The lead time for your specific part is confirmed before you commit — no vague promises.

We are straightforward about this: samples are generally chargeable. Depending on part complexity, a tooling fee may apply for the cutting die, and sample cost plus international courier charges are borne by the buyer. All fees are stated clearly and separately on the quotation before you commit — nothing is charged without your confirmation. Tooling is reserved for your part, so repeat orders carry no tooling charge.

Custom parts require a die tool, quoted as a one-time cost shown separately on the quotation. The tool stays reserved for your part — repeat orders have no tooling charge. For simple shapes we may use etched or laser cutting with lower or zero tooling cost.

Three stages: incoming material inspection (thickness, adhesive, certs), in-process inspection during die-cutting, and 100% outgoing inspection before packing. Dimension inspection reports and material certificates are supplied with shipment on request.

We routinely convert 3M, Nitto Denko, tesa, PORON-class urethane foams, Kapton-class PI films and NOMEX-class aramid papers, plus qualified domestic equivalents when cost matters. All material declarations (RoHS / REACH) are supplied with shipment.

Yes. We ship worldwide from Shenzhen by international express (DHL/FedEx/UPS) for samples and small runs, and by air or sea freight for mass production. Export-standard packing with humidity protection is standard.

Yes — that is the normal case. Describe the device, the function the part must perform (seal, bond, shield, insulate, protect), the environment, and any constraints (thickness, temperature, approvals). Our engineer proposes 2–3 material options with trade-offs, and sampling validates the choice before you commit.